7. Forgot password: How to reset

If you forgot your payment password, you can reset it by the steps below:

1. In the Payment/Settings page, click the “reset” link right to “Current Finmail Password”.

2. When the password is successfully reset, a message box will appear telling you to check your backup mailbox. An email with a temporary payment password will be sent to your backup mailbox.

3. Check the email in your backup mailbox to get the temporary payment password

4. In the Payment/Settings page, fill the temporary password into the “Current Finmail Password” field. Then change password with reference to Tutorial: 6-Change Password and Settings