Reading & composing mail
Navigate folders, read threads, compose replies, and manage your outbox.
Finmail Webmail gives you a familiar three-pane layout: folders on the left, message list in the center, and reading pane on the right.
Sync and folders
After you sign in, Finmail keeps your mailbox in sync automatically. Use the sidebar to switch between:
- Inbox, Sent, Drafts, Archive, Junk, Trash
- Outbox — messages waiting to send (offline or retry)
- Snoozed and Scheduled when you use those features
- Custom folders if your administrator created them
Unified inbox
If you have two or more mail accounts, a Unified inbox folder appears in the sidebar. It merges inboxes across accounts in one list. Color bars on each row show which account a message came from; the badge reflects combined unread across accounts.
Empty Trash or Junk
Right-click Trash or Junk in the folder sidebar and choose Empty folder. A confirmation dialog shows how many messages will be permanently removed — this cannot be undone.
Junk may also follow an auto-delete retention policy configured under Settings → Mail → Filter & blocking.
Quick access shortcuts
The icon row below the sidebar header gives fast navigation to tools you use most. Defaults include Contacts, Calendar, Signal Hub, and Settings.
Click the sliders icon to Customize quick access — pin up to 5 shortcuts from Contacts, Calendar, Signal Hub, Settings, Attachments, Mail analytics, Privacy gateway, Devices & sync, Automation console, and Shared drafts (Team).
Reading a message
- Select a row in the list — the body loads in the reading pane.
- Turn on Thread view to see the full conversation collapsed into one timeline.
- Download attachments from the toolbar (individually or all at once). For cross-mailbox attachment search, see Attachment center.
- Open the AI tab on the right for summaries and suggested actions (Mail AI insights).
- Meeting invitations show an RSVP card — accept, tentatively accept, or decline without leaving the message (Mail calendar).
HTML mail is sanitized before display for your safety.
Composing and sending
| Action | Shortcut |
|---|---|
| New message | C |
| Reply | R |
| Reply all | Shift+R |
| Forward | F |
| Send | ⌘Enter / Ctrl+Enter |
The composer supports rich text, attachments, templates, and AI drafting helpers (Compose assist).
If sending fails temporarily, check Outbox — Finmail retries automatically when the connection is restored.
Search
/— focus the list search box⇧⌘K/Ctrl+Shift+K— open the command palette for semantic search across subjects, senders, and metadata⌘K/Ctrl+K— open Ask Finmail for natural-language questions (not the same as the command palette)