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Finmail

getting started

Quick start

Sign in, read a message, and send a reply on Classic or Executive Inbox.

Welcome to Finmail Webmail. This address is for deals and confidential work. Your existing mailbox continues to receive day-to-day mail. This guide assumes you already have Classic or Executive Inbox and the mailbox password from signup.

1. Sign in

  1. Go to Sign in and enter your Finmail address and password.
  2. If prompted, complete two-factor authentication (authenticator app or backup code).
  3. You land in Inbox. Finmail syncs recent messages automatically.

Tip: Use a unique password. Add a recovery email and enable 2FA under Settings → Account → Account security.

2. Read a message

  1. Click a row. The reading pane opens on the right.
  2. When a sender has a display name, the list shows that name. Hover the name for the full address.
  3. Use the toolbar to Reply, Forward, or move the message to Trash.
  4. Open the AI tab in the right sidebar for a summary and suggested next steps. Analysis runs when that tab is visible. It does not run for every message in the background.

3. Send a reply

  1. Press C or click Compose.
  2. Write the message. Delivery check under the editor reports display-name domain, recipient domain, and required phrases on one line. Change the switches on the Delivery check settings page. A failed line does not block send and does not use an AskAI round.
  3. Press ⌘Enter (Mac) or Ctrl+Enter (Windows/Linux). Finmail waits briefly so you can choose Undo send. A message with no subject and no body asks you to confirm before that wait starts.

In Sent, the list shows who you wrote to. Reply on a sent message addresses those recipients.

4. What to read next

Your plan Next
Classic ($15/month or $150/year) Classic guide · Mail AI insights · Ask AI by email · Secure Share
Executive Inbox ($29/month or $290/year) Executive Inbox guide · Domain DNS

Get help

  • Press ? in the mail workspace for keyboard shortcuts.
  • Press ⌘K / Ctrl+K to open Ask Finmail.
  • Optional: connect Outlook, Thunderbird, or a mobile app via External mail clients.
  • Use Settings → Help → Questions & feedback (guide).
  • Forgot your password? See Password recovery.
  • Email [email protected] when you cannot use the in-app form.

A second person on the same domain, a compliance-officer workspace, Legal Hold, or bring-your-own AI keys is Enterprise. Contact sales from Pricing. Those topics are not in this user guide.