How often are emails in Junk or Trash folder purged?
Emails in Junk or Trash folder will be purged after 30 days from the date of receipt.
Emails in Junk or Trash folder will be purged after 30 days from the date of receipt.
For Pro users, the subscription cannot be canceled until the end of the subscription period.
To change the login password of your Finmail email account, follow these steps:
To access your Finmail Mailbox, please follow the steps below based on your preferred method of accessing your emails: Webmail External Email Client (Outlook, Outlook Mobile, Apple Mail, etc.)
Recently I received an email requesting Apple/Amazon/Google Gift Cards. Is it a fraud/scam?
To maintain the security of sender identification and prevent the occurrence of spam messages, the display name shown when sending emails through your Finmail email account will consistently reflect your personal name or chosen brand name, regardless of any modifications made in external email clients such as Outlook, Outlook Mobile, and Apple Mail. It is important to note that the display name cannot be altered after the sign-up process.
This feature is only for Pro users. To connect to Finmail Mailbox from external email clients including Outlook, Outlook Mobile and/or Apple Mail, please use the following settings. It is recommended to use IMAP/SMTP connections. IMAP User name: Your Finmail email address (full address) Password: Your Finmail email account password Server: imap.finmail.com Port: 993 Encryption […]
To create a Finmail Mailbox, visit the Sign Up page and provide the required information.
To update the backup email for your Finmail email account, follow these steps:
If you are unable to login, please consider the following possibilities: To check the status of your account and recover your login password, please follow these steps: During step 3, if there is a failure, an error message with more details will be displayed, such as ”Failed. Backup email is not verified” or ”Failed. User account is locked. Lock reason: Confusing personal name.” In the case of an unverified backup email, please verify it and try logging in again. If your account is locked, please contact us at [email protected] for assistance in resolving the issue.
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