What email addresses belong to the Finmail team?

To avoid confusion, please note that the following email addresses belong to our team:​ [email protected] (Main contact point) [email protected] (Mainly for system message) [email protected] (Mainly for Finmail AskGPT/AI feature) [email protected] (Mainly for billing and payment) [email protected] (Mainly for administration purpose) [email protected] (Mainly for newsletter) [email protected] (Mainly for user support) [email protected] (Mainly for abuse handling)​ Emails from all other @finmail.com addresses are not from us. If […]

How often are emails in Junk or Trash folder purged?

Emails in Junk or Trash folder will be purged after 30 days from the date of receipt.

Can I change display name when sending an email?

To​ ​maintain​ ​the​ ​security​ ​of​ ​sender​ ​identification​ ​and​ ​prevent​ ​the​ ​occurrence​ ​of​ ​spam​ ​messages,​ ​the​ ​display​ ​name​ ​shown​ ​when​ ​sending​ ​emails​ ​through​ ​your​ ​Finmail​ ​email​ ​account​ ​will​ ​consistently​ ​reflect​ ​your​ ​personal​ ​name​ ​or​ ​chosen​ ​brand​ ​name,​ ​regardless​ ​of​ ​any​ ​modifications​ ​made​ ​in​ ​external​ ​email​ ​clients​ ​such​ ​as​ ​Outlook,​ ​Outlook​ ​Mobile,​ ​and​ ​Apple​ ​Mail.​ ​It​ ​is​ ​important​ ​to​ ​note​ ​that​ ​the​ ​display​ ​name​ ​cannot​ ​be​ ​altered​ ​after​ ​the​ ​sign-up​ ​process.

What is the size limitation of Finmail Mailbox?

The Finmail Mailbox size depends on your subscription. More details can be found at the Pricing Page.