What is the Cancellation Policy?

For existing Pro users during the trial period, cancellation…

I cannot login to my mailbox. How to recover?

If you cannot login, there are some possibilities as below: The…

Can I change display name when sending an email?

No. To ensure sender's identity also to prevent spam messages,…

How to login to Finmail Mailbox?

To login to your Finmail Mailbox, please take steps below: Webmail Open…

How to change backup email?

To change backup email of your Finmail email account, please…

How often are emails in Junk or Trash folder purged?

Emails in Junk or Trash folder will be purged 30 days after…

Which email addresses belong to the Finmail team?

To avoid confusion, please note that the following email addresses…

Recently I received an email requesting Apple/Amazon/Google gift cards. Is it a fraud/scam?

Recently I received an email requesting Apple/Amazon/Google Gift Cards. Is it a fraud/scam?

How to sign up for a Finmail Mailbox?

To sign up for a Finmail Mailbox, please visit the Sign up page…

How to connect to Finmail Mailbox from external email clients?

To connect to Finmail Mailbox from external email clients including…