When to use @finmail.com vs your own domain

Two self-serve paths. They are not the same product with a cheaper badge.

	Professional	Team
Address	[email protected]	[email protected]
Price	$29/mo	$59/seat/mo
Trial	14 days, card required, cancel before day 15	No trial — billing after DNS onboarding
DNS	None	MX / SPF / DKIM / DMARC on your domain
From branding	Hosted suffix — recognizable, not yours	Strongest public identity

Default billing on public signup (when the URL omits billing=monthly) is annual.

Use hosted @finmail.com when

• You need a mailbox this week, without a corporate domain or IT ticket.
• The job is a personal-finance identity or a professional second mailbox — second mailbox.
• You accept that counterparts will see finmail.com, not your brand.

That is Professional.

Use your own domain when

• Recipients should see your organization on every From line.
• You can change MX (or are starting a greenfield domain that is not already on Google Workspace / Microsoft 365).
• You want Team collaboration: assignments, shared drafts, composer approval.

That is Team. We do not promise that US SMBs or PE/VC firms will rip out Workspace to put Finmail on firm.com. Team is for domains you control that are not already locked to another suite — or for a new domain you are willing to point at Finmail.

What neither path is

• Not Instantly, not a mail-merge ESP, not a free Zoho-style custom-domain growth offer.
• Not “Gmail isn’t enough.” If Workspace already works for the firm, keep it.

Enterprise (50+ seats, Legal Hold, BYO AI keys) is email-to-sales, not a third self-serve card.

Next step

• How the two identities differ from Gmail and Proton: comparison hub.
• Numbers and AI quotas: pricing.
• DNS walkthrough: domain DNS docs.