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For​ ​Pro​ ​users,​ ​the​ ​subscription​ ​cannot​ ​be​ ​canceled​ ​until​ ​the​ ​end​ ​of​ ​the​ ​subscription​ ​period (1 month or 1 year).

After cancellation, the account is processed as follows:

1. Accounts for personal or freelance use will be downgraded to the Free plan. You can still use the same email address regardless of its length, for example “[email protected]”. However, if the policy under the Free plan is violated, such as exceeding the limit of 2 accounts per person, the downgraded account will be locked.
2. Accounts for business/organizational use will be locked unless upgraded to the Pro plan again. Therefore, it is recommended to forward/transfer all emails/contacts from the cancelled account to your other mailbox.

If you just need a short email address such as “[email protected]” under the Free plan, you can subscribe to the Pro plan for 1 month and then cancel right away. You will then be charged for the first month under the Pro plan and nothing after that under the Free plan.